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As your aunt had a tube via the bladder outlet (urethra) this may have caused problems with the closure mechanism of the bladder. This can lead to constant leakage, despite having the tube through her tummy (suprapubic).
Indwelling catheters also cause infections of the urine which can cause irritation and leakage.
We would suggest that the catheter be removed and her managed with for the moment. This will allow her bladder to settle down and she can be reassessed by her specialist.
As far as hygiene is concerned, some you can buy have alcohol in them and this can irritate on already fragile skin. Unperfumed soap and water is the best once any excess faeces has been removed with tissue or a disposable cloth.
You should always deal with the vaginal area and bowel separately when cleaning to avoid transfer of bacteria. Wash the vaginal area from front to back and never apply talcum powder or unprescribed creams.
TENA has a range of support products, which include wipes, washes and barrier creams. Visit the Product Range to find out more.
The CFM Helpline is a free telephone advisory service. This service is available to anyone residing within Malaysia, and may be accessed from Monday to Friday, between 9.00am and 6.00pm.